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Policies

Policies at The Thistle Inn

Welcome to our Policies page, where we outline important information for your stay at The Thistle Inn. We have established these policies to ensure a pleasant experience for all our guests. Please take a moment to familiarize yourself with our guidelines regarding reservations, check-in/out times, smoking, pets, and more. Your understanding and cooperation are greatly appreciated.

LODGING POLICIES


The Thistle Inn is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least **10 (ten) days** prior to your arrival date to cancel your reservation. 


A **50% deposit** will be taken upon booking. 


In the unlikely event that you must cancel with less than **ten (10) days** notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can re-book your room(s), a full or partial refund will be made.


**A cancellation surcharge of $20** will be charged for all cancellations. This will be refunded if you re-book within 6 months of arrival date.


Rates/policies are subject to change and vary during high impact periods and special requests. **A 30 day cancellation notice** is required on whole house bookings and for some holidays and special events.


**Check-in: 3:00 PM - 9:00 PM.** If arriving outside of check-in times, please call to make arrangements.


Please be aware onsite parking is available, but limited, especially during peak dinner hours. 5pm-8pm. WE NOW HAVE SPOTS ACROSS UNION ST EXCLUSIVELY FOR OUR INN GUESTS. Feel free to double park in our lot while you are unloading you're luggage. 


Check-out: 11:00 AM.


**Absolutely No Smoking inside**; however designated outdoor smoking areas are available.


No Pets. Please call for help in making arrangements to board your pet.


We welcome young guests 8 years of age and over (with the exception of our Timberwind Room where 2 children of any age can be accommodated).


GIFT CERTIFICATE POLICIES


Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.


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